FAQs
Shipping
Type | Cost | Estimated time |
---|---|---|
US, Canada & Mexico (Express) | Free on orders over $400 $15 for orders under $400 |
2-5 Business Days* |
Asia, Europe, UK & Pacific Islands (Express) | Free on orders over $400 $15 for orders under $400 |
2-5 Business Days* |
Rest of the World (Express) | Free on orders over $500 =$25 for orders under $500 |
2-7 Business Days* |
Type | Cost | Estimated time |
---|---|---|
Australia (Standard) | Free | 2-7 Business Days |
Australia (Express) | Free on orders over $200 $10 for orders under $200 |
1-3 Business Days |
New Zealand (Express) | Free on orders over $300 $13 for orders under $300 |
2-3 Business Days* |
MORE
Information
ONLINE RETURNS
You may return your full price item within 45 days of your order date for refund or credit note.
To make a return, send your items to:
ATTN: steele Returns
733 Glenferrie Road,
Hawthorn, VIC,
Australia, 3122
We do not accept returns on sale items or items purchased with a discount code
(excluding the 15% First Time Subscriber Discount and 15% Off Two-Piece Sets Promotion).
You are responsible for shipping charges to return any unwanted items.
We recommend you use a trackable prepaid method of return.
For more information on returns, see our FAQ below.
Please find a general guide to brand sizing HERE
Each style varies from slim/tight fit to relaxed or oversized, so measurements vary per garment. For specific style and fit guides, as well as measurements, please refer to the sizing tab on the individual product description, or contact our Customer Care Team at customercare@steelelabel.com
We understand you're probably excited to receive your steele purchases soon, so we just wanted to let you know a few things to bear in mind when placing any preorders.
Order Date | Style | Size | Expected Delivery |
---|---|---|---|
Orders placed after 26 MAY | Robbie Dress, Baby Pink | ALL SIZES | 30 MAY - 3 JUNE |
Orders placed after 26 MAY | Cayman Dress, Baby Pink | ALL SIZES | 30 MAY - 3 JUNE |
Style | Order Date | Size | Expected Delivery |
---|---|---|---|
Robbie Dress, Baby Pink | Orders placed after 26 MAY | ALL SIZES | 30 MAY - 3 JUNE |
Cayman Dress, Baby Pink | Orders placed after 26 MAY | ALL SIZES | 30 MAY - 3 JUNE |